Full registration includes access to all breakout sessions and the following meal events:

• Host Reception, Sunday, October 30
• John W. Gardner Leadership Dinner, Monday, October 31
• IS Annual Business Meeting and Breakfast, Monday, October 31
• Luncheon Plenary, Monday, October 31
• Continental Breakfast, Tuesday, November 1
• Closing Luncheon Plenary, Tuesday, November 1

One-day registration includes access to all breakout sessions and meal events on the day of the registration.

Team Discount
A discount applies if 2 or more individuals are registering from the same organization.  A $50 discount is automatically calculated on each additional team member.

Note: The team discounts applies only to full conference registrations and cannot be combined with one-day only, preconference or special session registrations.

Team members do not need to be registered together in order to receive the team discount.  Each team member can register himself or herself individually.  The registration form will automatically calculate the team discount if at least one person from your organization has already registered.

Payment Options

By Credit Card – your credit card information is protected through our secure encryption process.  Independent Sector accepts the following credit cards: Visa, Mastercard and American Express

By Check – This option is available until September 30, 2011.  After September 30, credit cards will be required to register for the 2011 Independent Sector Annual Conference.  Check payments for outstanding balances must be received at the address below on or before October 7, 2011.

Make checks payable to: Independent Sector

Mail to:
MRA Services Inc.
16773 Collections Center Drive
Chicago, IL 60693

Substitutions
Individuals who register for the conference and subsequently find they can no longer attend are encouraged to send a substitute from their organization.

Substitutions can be made online. Please click on “Substitute Registration.” You will be asked for the original registrant’s name and registration number.

Membership lookup will be performed for the person registering as a substitute and not for the original registrant.


Cancellation and Refund Policy
Cancellation notices must be received in writing by MRA Services via fax 425-420-1690 or email: attendees.info@mra-services.com.

Registration cancellations received on or before September 30, 2011, are eligible for a refund less a $100 administrative fee. No refunds will be issued for requests received after September 30, 2011.

Cancellation of pre-conference sessions and special sessions will be refunded in full if requests are received on or before September 30, 2011. No refunds will be issued for requests received after September 30, 2011.


Refunds
Refunds for payments made by check will be issued within 30 days of the close of the conference.

Refunds for payments made by credit card will be issued within five (5) business days of determining a refund is due.


Questions?
If you have questions about registration, call MRA Services at 425-420-1680 or send an email to: attendees.info@mra-services.com

If you have questions concerning IS membership status, please call Independent Sector at 202-467-6161.